Is Airbnb backing away from plan to significantly increase investment in Experiences?
Speculations as to reasons range from difficulty in upscaling the Experiences product to failure of the product to take off as expected to unavailability of third-party booking systems for professional landlords.
Earlier this month Airbnb Inc. (ABNB.O) shares fell 6% following release by online whistleblower site The Bear Cave (https://thebearcave.substack.com/) of a report citing numerous Airbnb guest complaints about unexpected cleaning fees, last-minute cancellations and hidden cameras in rooms.
The home page of the Airbnb website no longer has a tab for Experiences - page is now all about accommodations - although the Experiences subdirectory still exists, and offerings already in place can still be booked.
Is Experiences going to prove to be a costly misstep for Airbnb? Watch this space.