Researchers studied the impact of the operations of Airbnb in San Francisco - where the room-sharing company has a high penetration rate - on the c" /> ACRO Global Tourism Marketer Articles: Rates and ratings of Airbnb properties - but not numbers - adversely impact some hotels
ACRO Global Tourism Marketer

FREE Download: “The Definitive Guide to Choosing the Best Google Search Agency for Your Business”
FREE Guide: Grow Your Business with Google
My New FREE Guide explains in plain English how Google Ads and SEO work, why you need to work with a professional agency, and how to find the best Google Search agency. Don't fall for PPC and SEO scams. Find the best agency for your business, and start making more money!
Get your FREE Guide!

Rates and ratings of Airbnb properties - but not numbers - adversely impact some hotels
By
13 June 2018 (Edited )

Share This Article

International Journal of Hospitality Management

Researchers studied the impact of the operations of Airbnb in San Francisco - where the room-sharing company has a high penetration rate - on the city's hotels.

From the researchers:

"Our results, based on a mixed-model analysis using a saturated, unstructured covariance matrix, show that overall hotel RevPAR is unrelated to total Airbnb supply. Interestingly however, in certain segments, RevPAR is affected by the average price of Airbnb listings. More importantly, hotel sales performance is impacted by Airbnb customer reviews, which points to nuanced and contextual complementary and substitution effects. "

In plain English: overall (an important qualifier, as not all hotels were affected equally) the number of Airbnb units available for rent didn't have any measurable impact on hotels' revenue per available room (RevPAR). But in some hotel segments - specifically lower-scale - rates charged for Airbnb units tended to depress hotel RevPAR.

Favorable consumer ratings of Airbnb properties also tended to depress hotel RevPAR, suggesting that substitution of Airbnb units for hotel rooms is in fact occurring in San Francisco, at least for some hotel segments.

So, an actionable finding for hoteliers: if nearby Airbnb properties have daily rates similar to or lower than yours, and better reviews, you need to be really competitive on both rates and guest satisfaction.


David Boggs President/CEO ACRO Global|Publisher Tourism Marketer
David H. Boggs
President/CEO
ACRO Global
Publisher
TourismMarketer

View David Boggs's profile on LinkedIn

Google Certifications - David H Boggs
Subscribe to my blog


Website
Visit Website
Rating
4/5 based on 1 vote.
Show Individual Votes
Views 282 views. Averaging 282 views per day.
Related Articles
Post Reply


Quick Reply
Your Name:
Your Comment:


You may use BB Codes in your message.
Spam Prevention:

Previous Article | Next Article